Healthcare Week Luxembourg 2025: Discuss Patient Experience With Lime Health
By Guillermo Tremblay-Fernandez, Patient Experience Technology Specialist, September 21, 2025
On October 7 and 8, Lime Health's team of patient experience technology specialists will be at booth F19 at Healthcare Week Luxembourg 2025 (HWL25), Europe's leading healthcare innovation event, held at Luxexpo The Box in Luxembourg-Kirchberg.
Decision-makers from European healthcare institutions, come and meet our team. You will discover how measuring patient experience and engagement (with PREMs and PROMs) via Lime's intelligent digital platform, which has already proven itself in several major hospitals across Canada and Europe, can help you:
- ✅ Improve the quality of care and efficiency of your healthcare services thanks to patient feedback;
- ✅ Optimize the overall care pathway for your patients;
- ✅ Make informed decisions based on real facts, while relieving your staff of their administrative burden.
Lime Health is proud to be supported by Québec Tech, which is transforming the digital healthcare experience from North America to Europe, as part of Healthcare Week Luxembourg 2025.
Healthcare Week Luxembourg 2025, a Must-Attend Healthcare Event
Healthcare Week Luxembourg 2025 (HWL25) provides a unique forum for cross-border exchanges between players in healthcare innovation, bringing together more than 3,000 participants, over 100 exhibitors, and more than 100 speakers, including hospital decision-makers, HR directors, IT directors, manufacturers, researchers, startups, public institutions, and industry experts.
Artificial intelligence (AI) in healthcare, the flagship theme of Healthcare Week Luxembourg 2025
The central theme of this edition of Healthcare Week Luxembourg 2025, "Artificial intelligence at the service of healthcare professionals", explores the challenges, opportunities, and real prospects offered by AI in European healthcare systems.
With artificial intelligence now central to improving healthcare, this edition promises to be particularly rich!
The Patient Experience at the Heart of Healthcare Innovation in Europe
Automated measurement of patient experience (PREMs) and patient-reported outcomes (PROMs) are now a significant strategic lever for European healthcare institutions.
Furthermore, European bodies such as the HAS in France (Haute Autorité de Santé) and the EMA (European Medicines Agency) now include PREMs and PROMs in quality standards, certifications, and drug evaluations, confirming their growing role in decision-making and health policy in Europe.
Lime Health: Catalyst for Technological Innovation Focused on Patient Feedback
Since 2020, Lime Health has been focusing on rigorous research and development processes to design digital solutions that address real challenges, supporting both healthcare institutions and patients.
- Lime platform (PREMs and PROMs) to support healthcare institutions in improving patient care pathways;
- Emilia: the world's first mobile application for smart note-taking for the benefit of patients.
The Lime platform, already used by more than 60% of healthcare institutions in Quebec
Already implemented and used throughout Canada and Europe, the Lime platform is an innovation specifically designed to address improvement issues in healthcare institutions.
(the video below is in French Only)
Discover the testimonial of Martin Beaumont, President and CEO of CHU de Québec-Université Laval, the largest hospital center in the Quebec City region:
"For me, my encounter with Lime Health is synonymous with success, where the needs of an organization and expertise came together to generate exceptional innovative energy. Today, the CHU de Québec is able to collect 70,000 surveys from its community to generate improvements on a daily basis.
In this way, we listen to citizens and our patients, and we are able to have an impact on their health and continue to inspire change."
The Clinique Saint-Jean in Brussels measures patient experience across all its medical departments with Lime Health
Before implementing the Lime platform, the Clinique Saint-Jean located in Brussels, Belgium, relied on paper-based, manual processes to collect patient experience data. This process was resource-intensive and limited the scope of data collection.
With the implementation of the Lime platform, the Clinique Saint-Jean can now digitally collect patient experience data (PREMs) in key areas such as outpatient care and hospitalizations.
This approach already allows for smoother and more comprehensive data collection, paving the way for a better understanding of the patient experience and targeted improvement actions.
Healthcare Decision-Makers, Meet the Lime Team at Healthcare Week Luxembourg 2025
Come discuss your patient experience and engagement challenges with Guillermo Fernandez ([email protected]) and Colette Laplante ([email protected]), specialists in patient experience technologies for healthcare institutions, at booth F19 during Healthcare Week Luxembourg 2025 on October 7 and 8.
Our team will be happy to present our PREMs and PROMs solutions, tailored to European challenges and AI, during a live demonstration.
Can't make it to Healthcare Week Luxembourg 2025? Discover Lime another way
Request a free, personalized demonstration of Lime for your healthcare facility with one of our patient experience technology specialists.
