Who are we

Patients at the center of our innovations.

We can all contribute to the challenges facing the healthcare system. Through our individual involvement, we can participate in improving the quality of medical services by taking an active role in our care journey. By using Lime, measuring the patient experience becomes a natural part of the patient journey.

Who are we

OUR EXPERTS

A team passionate about healthcare

Developers, designers and healthcare experts come together to innovate and improve outcomes for both staff and patients.

Adam Di Re

Developer

Annie Labrecque

Product manager

Colette Laplante

Customer success director

Guillermo Tremblay-Fernandez

Business Development

Francis Robichaud

CEO and Founder

Jean-Martin Noël

Developer

Jeff Miller-Chauvin

Developer

Jonathan Santerre

Chief Technology Officer

Julie Labranche

Product designer

Ken Bernatchez

Product designer

Kim Lawn

Director of Patient-Centred Care

Laurence Carignan

Product Manager

Martin Hudon

Chief Product Officer

Mélissa Haquenne

Customer Success Specialist

Michel Lavoie

Developer

Pascal St-Germain, MD

Chief Medical Officer

Philippe Malo

Developer

Sébastien Nantel

Chief Revenue Officer

Yasmina Suwed

Developer

Our values are at the heart of our decisions

We pride ourselves on creating a place where employees work in a healthy, positive and trusting environment. Teamwork will always prevail and we will always recognize team efforts over individual contributions.

1

Boldness

Everyone contributes to innovation and to making us grow. We push boundaries and challenge the status quo.

2

Transparency

We set measurable goals and openly communicate our progress, challenges and need for support.

3

Trust

The best people work with us in their respective fields. It brings a natural confidence in our daily life.

4

Focus

We take our cues from the market and customer feedback, but we are steadfast in where we are going. Our vision is clear: we build a product.

SOCIAL COMMITMENT AT THE CENTER OF OUR ACTIONS

Strengthen links between patients and the healthcare system to promote collaborative care improvement.

Lime's overall mission, vision and values reflect that of a company committed to social/environmental impact, ethics and transparency.

Our approach to growth and product development reflects a sustained and conscious effort to be a positive impact company. We strongly believe that growth should not be at the expense of the environment, our employees and should bring value to society.


It is for these reasons that we have filed with B Corp, in order to protect our mission and anchor our actions in a structured and evaluative process.

Social commitment at the center of our actions

Engaging results for teams and patients

28%
Average response rate by email and SMS
35%
Average response rate per SMS
8h
Average response time per SMS
40%
More answers with Lime reminders

Make Lime your integrated patient experience management platform