SECURITY AND PRIVACY

Security and privacy at the core of our operations.

From design, to deployment, to operation; security and privacy are part of the equation.

Security and privacy

SOC 2 Type II Compliance

Lime Health has successfully acquired a SOC 2 Type II audit report that encompasses the trust principles of data security, availability, and confidentiality.

General Security

Nothing is left to chance in order to protect your data throughout its life cycle with practices and processes that follow the best industry standards.

1
Securely hosted with Azure

Your data is hosted in the Azure environment which is SOCII, ISO27001 and HIPAA certified.

2
Single-Sign-On

Keep full control of your users with SSO authentication with Azure AD.

3
Role-based access control

Limit access to data by assigning roles to your users.

4
Content-based access control

Increase the granularity of privileges by giving only the necessary content access in read or write mode.

5
Audit trails

All activities are recorded and collected in logs and audit reports.

6
Protection of personal information

Your data is protected by firewalls and intrusion prevention and detection systems.

7
Security backup

Your data is backed up continuously and copies are kept in separate geographical areas.

8
Employee training

All of our employees receive ongoing security and privacy training.

Engaging results for teams and patients

28%
Average response rate by email and SMS
35%
Average response rate per SMS
8h
Average response time per SMS
40%
More answers with Lime reminders

Make Lime your integrated patient experience management platform